Privacy Policy
Last updated: 8 April 2026
1. Who We Are
Supreme Real Estate Kingsland (“SREK”, “we”, “us”, “our”) operates the website at srek.supremeai.com.au and related services. We are a real estate service provider based in Southport, QLD 4215, Australia.
2. Information We Collect
We may collect the following information when you interact with our services:
- Contact information: name, email address, phone number, property address
- Property details: address and publicly available property data for generating estimates
- Facebook data: when you message our Facebook Page or submit a lead form, we receive your name, profile information, and message content as provided by Meta Platforms
- Usage data: pages visited, interactions with our services, and technical information such as browser type and IP address
3. How We Use Your Information
- To provide property estimates and real estate services
- To respond to your enquiries via Facebook Messenger, email, or SMS
- To send relevant property market updates and nurturing communications
- To improve our services and user experience
- To comply with legal obligations including AML/CTF requirements
4. Facebook & Meta Platform Data
We use Meta Platform APIs to manage our Facebook Page, respond to messages, and process lead form submissions. Data received from Meta is used solely for providing our real estate services and communicating with you. We do not sell or share your Facebook data with third parties for advertising purposes.
Our use of information received from Meta APIs adheres to the Meta Platform Terms and Developer Policies.
5. Data Storage & Security
Your data is stored securely on servers located in Australia. We use encryption, access controls, and regular security audits to protect your information. We retain your data only for as long as necessary to provide our services or as required by law.
6. Data Sharing
We do not sell your personal information. We may share data with:
- Licensed real estate agents for property appraisals (with your consent)
- Service providers who assist in operating our platform (under strict data protection agreements)
- Regulatory authorities as required by Australian law (including AUSTRAC for AML/CTF compliance)
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications at any time
8. Cookies
Our website uses essential cookies to provide core functionality. We do not use tracking cookies for advertising purposes.
9. Data Deletion
To request deletion of your data, contact us at [email protected]. We will process your request within 30 days, subject to any legal retention obligations.
10. Contact Us
For privacy-related enquiries, contact us at:
© 2026 Supreme Real Estate Kingsland. All rights reserved.